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Platform · Sfere Activate · Omnichannel Messaging

One message. Every inbox.

Sfere Activate sends personalized campaigns across WhatsApp, email, and push. Every fan gets the message they want, on the channel they prefer, at the moment that matters most — and the moment they answer, the other channels know to go quiet.

The inbox evening

Send it once. Watch her answer once.

Compose one piece of news and deliver it to Noura's three inboxes — each rendered natively, each personalized. Then watch what happens the moment she replies: every other channel stands down. Simulated fan; the coordination is the product.

01 · What's the news?
02 · When does it go out?

WhatsApp is her preferred channel — the profile knows.

WhatsApp Noura · preferred

nothing yet — compose and send.

Email Inbox · Noura

nothing yet — compose and send.

Lock screen 23:40 …

nothing yet — compose and send.

DELIVERED
READ / OPENED
REPLIED
SUPPRESSED

21:14 · desk ready — pick the news and send.

How omnichannel messaging works

One orchestration engine, multiple channels

Define the message once. Sfere routes each fan to the right channel based on their preferences, history, and behavior — WhatsApp for urgency, email for depth, push for the live moment.

01

WhatsApp, email, push

Send messages across every channel fans prefer: WhatsApp for urgency, email for rich content, push for timely alerts. One platform drives all three.

02

Personalized at scale

Every message is personalized to the fan: their name, history, preferences, and real-time signals. Bulk messaging that feels one-to-one.

03

Real-time message delivery

Send immediately when conditions are met (fan checks out of retention, scores high on propensity). Response happens at the right moment, not days later.

04

Detailed engagement metrics

Track opens, clicks, unsubscribes, and conversions per fan per message. See which channels and templates drive the most value for different cohorts.

Right channel, right moment

Deliverability is respect, engineered

Fan preferences vary: some want WhatsApp urgency, others prefer email depth. Omnichannel Messaging respects these preferences while ensuring no fan falls through the cracks — send once, reach everywhere, with the channel and cadence that works for each person.

  • Reach fans where they are: different channels for different preferences, one orchestration engine.
  • Improve deliverability by respecting fan channel preferences and frequency caps.
  • Increase response by sending the right message at the right moment through the right channel.
  • Reduce cost per conversion by A/B testing templates, channels, and timing across thousands of fans.
See journey orchestration

One message, every inbox — answered once

Book a walkthrough and we'll send a real campaign to a test profile across WhatsApp, email, and push — and watch the channels coordinate around her reply.